2A , Al Faroukia buildings, 53 Gesr El Suez, Floor 7, Nozha, Cairo, Egypt.

Quality Policy

Quality Policy

At BARCO; we are committed to providing the highest standard of logistics and cargo services, ensuring that all our solutions meet and exceed the expectations of our clients. Our quality policy is based on continuous improvement, customer satisfaction, and adherence to the highest industry standards.

Our Commitment to Quality

Our Commitment to Quality

Customer Focus

We prioritize our clients' needs and are dedicated to delivering tailored, efficient, and timely logistics solutions. We listen to our clients' requirements, ensuring that we consistently meet or exceed their expectations.

Operational Excellence

We strive for operational excellence in every area of our business, from air, sea, and land freight services to warehousing and distribution. Our team of professionals is continuously trained in the latest techniques and industry best practices to provide the highest level of service.

Compliance with Standards

We operate in full compliance with local, national, and international regulations. Our processes are designed to meet the legal and safety standards in all regions we serve. This includes ensuring that all customs procedures are followed meticulously and that all shipments are handled according to applicable laws.

Continuous Improvement

We are committed to continuously improving our services, processes, and technology. We regularly evaluate and enhance our quality management system to ensure that we remain competitive and can adapt to the ever-changing needs of our clients.

Sustainable Practices

Our commitment to quality extends to sustainability. We are dedicated to reducing the environmental impact of our operations, adopting eco-friendly logistics solutions and seeking innovative ways to lower our carbon footprint.

Key Quality Objectives

  • Provide on-time delivery, reducing delays and improving efficiency
  • Maintain high customer satisfaction with measurable feedback mechanisms.
  • Ensure the safety and security of all shipments, minimizing the risk of damage or loss.
  • Comply with all quality certifications and industry standards.
  • Implement regular training for all employees, enhancing their skills and expertise.

Quality Assurance

We ensure that each service we offer undergoes rigorous quality control checks at every stage of the process. From the moment your cargo is picked up to its final destination, we prioritize precision and quality in every step of the journey.